Frequently Asked Questions

A Managed Service Provider or MSP is a company that exists only to ensure that the day-to-day operations of your company can run smoothly with the assistance of your technology, rather than the day slipping away with reduced productivity. As more employees work remotely, new equipment and challenges are being introduced to the network. This means new opportunities for threats, breaches, and an increase in avenues of attack on the network. An MSP works not only in place of having in-house IT staff but also many times in tandem with them providing resources and support for your IT department. 

Some of the main points that are covered with managed services are monitoring, proactive support, remote support, centralized management, scheduled maintenance, simplified billing, network security, and reporting/analysis.

Just like with anything out there nothing is perfectly secure but as far data security goes Cloud computing is one of the safer options that is available today. With 3 different types of cloud services: public, private, and hybrid there is an option that can meet your needs while keeping your data more secure than if it was under your pillow.